Enterprise Content Management Trends To Watch Out This 2020

When talking about enterprise knowledge, 80% is spread across different information sources. For businesses operating in a highly competitive environment, one of the main challenges in the enterprise content management market is to get something out of the unstructured information provided. 

As more and more companies aspire to transition into a modernized environment, Enterprise Content Management Market vendors are continuously innovating to empower users with the goal of transforming the whole workplace. 

Starting with the definition, what is Enterprise Content Management? It is the systematic collection and organization of information that is to be used by a designated audience – business executives, customers, etc. Neither a single technology nor a methodology nor a process, it is a dynamic combination of strategies, methods, and tools used to capture, manage, store, preserve, and deliver information supporting key organizational processes through its entire lifecycle. 

With Enterprise Content Management as a top priority, what are the different trends business leaders should look out for this 2020? 

Improved User Experience

Over the past few years, solution providers started prioritizing user adoption and experience. A lot of content management projects have failed in the past due to the fact that the systems were complex and non-intuitive, making it difficult for users to navigate their way through the structure. 

Given these problems, developers considered a different approach to solve these issues and enable users to focus on the core functions of the product without complicating the overall user-interface. 

Content Automation 

The introduction of AI technology feature in content platforms and other cloud services opened up opportunities for automation and personalization. Through this technology, a lot of human tasks were automated thus improving the overall productivity of employees. 

Centralized Archiving

Companies have been increasingly centralizing all of their archiving solutions in a single repository which will then be used by all applications within the organization. Through this method, it allows easy accessibility and retrieval of information as all data are coming from one single source. 

Workplace Mobility

In today’s modern workforce, it is crucial that the organization allows them to be able to access their work remotely and not just within a specific place, time and device.  

To be able to mobilize the tools that employees can use will ensure a high level of productivity by giving them access to data regardless of where they at. With the combination of mobility and ECM, it is guaranteed that employees would be able to work seamlessly and stay connected to business workflow and co-workers. 

The new developments related to Enterprise Content Management brings us to a different realm of possibilities as more and more businesses are exploring their options in automating and modernizing their workplace to empower their workforce.

Want to learn more about Enterprise Content Management? Contact us today! 

Reference: 
https://www.aiim.org/What-is-ECM#